HRIS Partner Growth Manager

Main responsibilities

• Monitor pipeline progress and maintain data accuracy.
• Coordinate communication between prospects, Deal teams, and implementation teams.
• Ensure a seamless handover from sales through onboarding.

• Act as a key point of contact throughout the customer journey.
• Support customer onboarding and implementation activities.
• Coordinate meetings, follow-ups, and project milestones.
• Identify and resolve customer issues by working with internal and external stakeholders.
• Maintain strong relationships with customers and partners.

• Build and maintain relationships with local HR, recruitment, payroll, and business communities.
• Participate in local networking groups, professional associations, events, and online communities.
• Support Deal's local market expansion initiatives.
• Promote webinars, events, and educational content.
• Generate awareness and introductions through professional networks.

• Assist with planning and coordinating local events, webinars, and community initiatives.
• Represent the business at relevant HR, payroll, and employment-related events.
• Create opportunities for Deal's sales team to engage qualified prospects.

• Develop and maintain efficient processes for managing leads and customer interactions.
• Create reports on pipeline activity, referrals, and market engagement.
• Ensure consistent execution of operational workflows.
• Identify opportunities for process improvement.

Requirements

• Experience in customer success, operations, recruitment, HR, payroll, partnerships, or account coordination.
• Strong organisational and project coordination skills.
• Excellent relationship-building and communication abilities.
• Experience managing multiple stakeholders and priorities.
• Comfortable working across sales, operations, and customer-facing activities.
• Proficiency with CRM systems and productivity tools.

• Background in recruitment, HR, payroll, HR technology, or professional services.
• Existing network within local HR or recruitment communities.
• Experience supporting events, partnerships, or community engagement initiatives.
• Knowledge of global employment, payroll, HR technology, or workforce management solutions.
• Fluency in English and the local market language.